About Me

Hello ! I’m Meryliza Muabbad and thank you for dropping by my page. You’ve reached the part where I get  to  share some information about myself and why I decided to create this blog.So here it goes…

Work Experience:

I’ve been a part of the BPO industry for the last 7 years and  as a technical support specialist,my  main responsibility was to help clients get back to their businesses  in the shortest amount of time possible while providing good customer experience. I’ve handled inbound and outbound calls,provided  email & chat support, and I also had the chance to handle & manage a small team.It was an interesting yet challenging job. There was a lot of stress involved but I was able to manage it well . Aside from the technical skills I’ve acquired (which include rebooting a server,configuring a router ,to  installing & updating an accounting software like Quickbooks in multiple computers),I’ve listed below  some of the personal & organizational skills I’ve developed over the course of time.

1. Ability to adapt, work, &  multi-task in a fast-paced environment.

2. Follow instructions well and  make a quick decision without supervision.

3. Developed excellent telephone communication skills .

4. Ability to effectively delegate other tasks and responsibilities to team members to meet the company’s expectations.

5. Diplomatically resolve customer complaints.

6. Ability to motivate ,coach ,and lead others in a team environment.

7. Ability to build rapport and trust quickly with work colleagues.

8. Ability to prioritize tasks and workloads in order of importance.

9. Strong decision making and problem solving skills.

10.Ability to manage conflicting interests and identify compromises.

Why do I want to be a VA?

When I first heard about the concept of working from home,I thought to myself “Wow! this is really a wonderful opportunity.I don’t have to commute or dress up just to go to the office.” So,I began researching & gathered as much information as I can find online.Then I found out about a seminar for  people who are interested in becoming a VA and  I immediately signed up for it.Well, I’m really glad I did otherwise I would have been stuck  in the middle and confused of which step to take first.I have to admit though that  initially, I felt really overwhelmed with all the information that I got but when my mentor laid down all the steps for me,then it all became clear.Before setting up this blog,I have zero knowledge of  html, wordpress ,or any blogging site.It was only after watching  several how-to videos on youtube that I’ve started tinkering around wordpress and finally ,it’s done.I’m really happy with the outcome.Setting it up on my own makes me feel proud of myself.Putting the contents on this blog was a whole lot of fun.I get to decide how many widgets to place on my sidebar or  how many tutorials to add on my page.Finally, here are my top 6 reasons why I’d love  to be a  VA.

1. No more commuting to the office at 1a.m or 3a.m. in the morning.

2. I can work from  home .

3. No  dress code required.

4. I can work anywhere as long as I have my laptop  with me and an internet connection.

5. I manage my own schedule.

6.I can spend more time with my parents and treat them every payday 🙂

Why would you want to work with me ?

A business is complex and managing it is no easy task .I also understand that your time is very important so if you feel like you’re overwhelmed with your workload or  if  you feel tired of doing repetitive day to day tasks then it’s time to hire a VA like me.Delegate the daunting office & administrative  tasks to me  and allocate your time to  do the things you love to do.

I’m the type of person who  places great value in taking action and i’m a fast learner.However,if there’s something i don’t know or if I encounter a  technical issue  that I am not familiar with then I’ll  do my own research and dig deep into the subject.I  will go the extra mile to help you get things done the right way.My aim is to help you have more free time , energy, and focus to work strategically so you can  take your business to the next level .After all,your success is my success.

Here are some of my skills and specializations: 

-Install Quickbooks on multiple computers  then update the file or restore a back up.

-Reconcile your bank account in Quickbooks.

-Download online banking data inside Quickbooks.

-Create invoices and record customer payments in Quickbooks.

-Customize your invoice  and purchase order templates in Quickbooks.

-Set up your Dropbox or Carbonite account so you can store your files securely in the cloud.

-Record expenses using Expensify or Freshbooks.

-Create a presentation in Excel or Open Office.

-Edit photos in Photoscape or Picmonkey.

-Crop photos using photocrop editor.

-Upload PDF files to Scribd or Slideshare.

-Create  PREZI presentations.

-Schedule posts on wordpress, facebook , twitter,and other social media sites  using Hootsuite.

-Create a mobile version of your site using bmobilized.com

-Create a Dynamic or Static QR code for your website.

-Install antivirus such as AVG,Norton,Avast ,or Mcafee  in your computer .

-Set-up Evernote account.

-Set up facebook business page or personal account.

-Create raffles,run giveaways,contest in facebook using Shortstack or Rafflecopter.

-Create a landing page in facebook.

-Set up an e-commerce shop using Ecwid.

-Embed a paypal payment button on your site or send a paypal payment email link to collect payments from your customers.

-Create Twitter/Pinterest/Instagram/LinkedIn/Instagram account.

-Set up a wordpress site and put  contents on it.

-Create videos using youtube or animoto.

-Set up  Jing /Camtasia/Snagit account.

-Organize your emails in Gmail.

-Manage your calendars.

-Install Google chrome browser and office extension so you can view Microsoft office files without leaving your browser.

-Set up Canned Responses in Gmail and create Filters as well.

-Troubleshoot Printer issues.

-Diagnose Internet connectivity issues.

-Troubleshoot   CD/DVD drive issues

-I can also help you troubleshoot  your Xbox or Kinect issues.

Here are some of the tools that I have used:

-Quickbooks,Open Office , Photoscape , Google Docs ,Jing, MS Excel ,MS Word ,MS PowerPoint ,Paint ,Photo Crop Editor,GIMP 2,Scribd,Animoto,Ecwid,Online File Converter ,Basecamp,Dropbox,Wordpress ,Wiggio ,Gmail,Hotmail,Yahoo Mail, Asana ,Hootsuite ,GoMeetNow ,PicMonkey,Mailchimp,Expensify,Freshbooks,Skype, Screen-o-Matic ,Carbonite,Speccy,Advanced SystemCare 6,CCleaner,Collage Maker,Evernote,Glary utilities,VLC,Windows Media Player,RealPlayer,Spybot,Photobucket,Addthis

Seminars/Workshops:

TONY ROBBINS -Exclusive Online Course
The Ultimate Business Advantage

April 19,2013 :From Bankrupt to Billions

-How insights from Apple’s turnaround can geometrically grow your business today.

April 26,2013:Break Through the Real Chokehold

-Unleash your business growth.

May 3,2013: The Ultimate Marketing Advantage – VAM

-Learn the secrets of how to fill your pipeline with qualified prospects and develop a community of raving fan customers.

JANINE WARNER:Creating Websites the Easy Way with WordPress 

Topics:Day 1
-Trends in Web Design -Wordpress vs. Other Web Design Options
-Domain Names & Web Hosting -Setting Up WordPress
-Five Steps to Planning a Website Part 1
-Five Steps to Planning a Website Part 2
-Choosing & Installing Themes Part 1
-Choosing & Installing Themes Part 2
-Pages vs. Posts

Day 2:
-Day 1 Review
-Managing Comments
-Links
-Menus
-Working with Images
-Plugins -Embedding Video
-Widgets
-Ecommerce

Virtual Assistant League of Experts by JOMAR HILARIO

Topics:
-Analysis of 10 Tempting Gig Offers Online: Scam or Not Scam?

-How to look for HIGH-PAYING, STABLE and LONG-TERM gigs in Odesk, Elance, Craigslist, Freelancer.com.

-Learn how to read the Top 3 REAL requirements of your potential clients and be the ONLY answer to their high expectations

-Discover your Personal Strengths Profile and understand what drives you

-How to ACE interview with a #1 huge foreign-based internet company and seal the gig.

-How to effectively use storytelling as marketing tool for clients.

-How to Get Your Dream Online Job Even From Someone NOT HIRING.

-How to increase your VA confidence.

Virtual Assistant Seminar by JOMAR HILARIO
Topics:
-Skills needed to be a virtual assistant
-Different kinds of virtual assistants
-Social media apps and tools to use
-Traits of an effective & successful virtual assistant and the requirements so you can be considered a good ”candidate” (physical, mental, skills, etc) -Right equipment to use
-Types of jobs handled by a virtual assistants
-How to cope with the eventual overwhelm if it happens (work load) -How to communicate properly with your offsite client (this is the most critical skill and attitude as a VA).
-How to negotiate or justify your “rate” (how much you’ll receive or want to receive as VA).
-The correct daily attitude towards your virtual client to ensure smooth work flow and happiness for both of you.
-How to make a shiny and effective resume for VA employment.
-Common misconceptions regarding VAs
-Personal positive and negative realizations of existing VAs
-How to make tutorials for the blog.